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FAQ

Frequently asked questions

General

I have a question which is not mentioned in F.A.Q, what do I do?

Do you provide sponsorships?

What do I do if something goes wrong with my payment?

Where can I see my userID?

Can I use SMS payment?

Gameservers

How many servers do you have? What hardware do they have?

What's the internetconnection to the servers?

Which rcon commands are there on the servers?

Which are the standardmaps on the servers?

We would like to play a map that's not on the servers, what should we do?

Can I change password and rcon on the server?

Why do you only have 1rs?

What should I do if the server is "lagging"?

Orders

Server rented by hour

Monthly rented server

How to extend the period

Bouncers

How to change vhost

Which public vhost do you have?

How do I connect via mIRC?

Help, I can't log on to my BNC

What's the IP to the BNC-server?

What do you think is pointless idle?

Ventrilo

Which version of ventrilo do you host?

Which voiceformat runs on the servers?

Can I get an old version of Ventrilo?

How do i run both old and new Ventrilo without reinstalling?

FTP

Which program do I use?

I can not connect to my FTP, how do I do?

Teamspeak

Which version of Teamspeak do you host?

How do i change settings on my Teamspeak server?

How do i extend my Teamspeak server?

Where can i find a updated Teamspeak client?

Answer

Vi vill spela en karta som inte finns, vad ska man då göra?

Då får ni maila kundtjanst@excellent-servers.se och berätta vilken server kartan ska in på och en länk där vi kan ladda ner kartan. Så fixar vi det så fort vi kan.

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